HPE Datacenter Care
HPE Datacentre Care provides the highest level of infrastructure availability and can also improve performance and optimise resource usage.
Each Datacenter Care Contract is completely tailored to the needs of the individual customer and is designed to enable your IT team to focus on other activities. Datacenter Care offers a wide selection of proactive deliverables from supporting individual devices to infrastructure automation with high availability levels when used with the HPE support automation and monitoring tools.
Datacenter Care covers your entire IT environment under one contract giving you:
One support telephone number directly into the HPE Mission Critical Support Center
One point of accountability (your HPE Account Support Manager)
Deliverables selected and scaled to your exact requirements
The ability to quickly add existing and new products onto your contract
Access to Multivendor support
HPE Mission Critical Support Center
The HPE Mission Critical Support Center is manned by expertly skilled HPE engineers in the local country who will own problems end-to-end, whether it is critical hardware or software incidents. HPE experts will provide problem diagnosis and support, and work closely with other HPE specialists when required.
Find out more
To find out more about HPE Datacenter Care, call your Support Warehouse Account Manager. They will be able to discuss the suitability of the service for your enterprise and to begin the process of providing a quotation.
FAQs
Support Warehouse & Hewlett Packard Enterprise
We are an HPE partner, and the official HPE Renewal Reminder Service for HPE Technical Services in the UK, the US, Canada, Ireland, France, the Netherlands, Belgium, Denmark, Norway, Sweden, Austria, Poland and South Africa.
Support Warehouse is the official HPE Renewal Reminder Service to remind customers when their support is expiring. When HPE’s systems indicate that support has not been renewed on a specific item of hardware, Support Warehouse send a renewal reminder by email. A Support Warehouse Account Manager will also attempt to call you to discuss the applicable support renewal options or to update the details relating to the item of hardware on HPE’s systems.
HPE have appointed Support Warehouse, a global HPE Partner, to carry out their renewal reminder service.
We are an HPE partner, and the official HPE Renewal Reminder Service for HPE Technical Services in the UK, the US, Canada, Ireland, France, the Netherlands, Belgium, Denmark, Norway, Sweden, Austria, Poland and South Africa.
Support Warehouse is the official HPE Renewal Reminder Service to remind customers when their support is expiring. When HPE’s systems indicate that support has not been renewed on a specific item of hardware, Support Warehouse send a renewal reminder by email. A Support Warehouse Account Manager will also attempt to call you to discuss the applicable support renewal options or to update the details relating to the item of hardware on HPE’s systems.
HPE have appointed Support Warehouse, a global HPE Partner, to carry out their renewal reminder service.