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Support Warehouse Hewlett Packard Enterprise Business Partner
Support Warehouse - United States
Who We Are

Support Warehouse was formed in 2005 to meet the requirements of Hewlett Packard to provide a reminder service to their customers of support services in the event that their support entitlement expired.

The service provides end users with an email and/or telephone reminder if support has not been renewed at the point of expiry. Customers can choose to purchase their ongoing support needs from any authorised partner or directly from Support Warehouse.

Support Warehouse is headquartered in the UK but operates in many countries around the world. We work with Hewlett Packard Enterprise in the UK, France, Netherlands, Belgium, Canada and the USA. In October 2016 we also launched our activity in Denmark and South Africa, and Ireland was added to the list in March 2017. Our renewal reminder service is governed by the terms of a global Master Supplier Agreement with Hewlett Packard Enterprise.

Support Warehouse Ltd - Company Timeline

Over the past 10 years the company has developed expert level knowledge of the full portfolio of support services available from Hewlett Packard Enterprise. Our goal is to understand your support requirements by getting to know your business and the consequences of unplanned downtime for you, so that we can recommend the support service to best meet your needs.

All support services sold by Support Warehouse are sourced from authorised HPE Distributors within the local market, or HPE directly.

Support Warehouse now employs some 60+ people in our offices in Yorkshire, England and continues to invest in people, processes, systems and facilities to ensure that we deliver the best possible service to our customers.
Customer Feedback

"Found it valuable in when informing us when maintenance on a device is about to expire and the options available."

Industry: Building

"Catherine was awesome in helping us get everything sorted out. Fantastic experience!"

Industry: Creative

"Super effective. Super responsive."

Industry: Manufacturing

"Always helpful and polite."

Industry: Agricultural Machinery

"Very timely and easy to work with."

Industry: Education

"I value your help in managing service contracts for servers used by our small customer base."

Industry: Consultancy

"Everything seems good to me, I believe I just get the expiry notices."

Industry: Primary Care

"Helpful. Another resource to make sure support coverage doesn't fall. Thanks."

Industry: Technology & Design Services

"Your prices could be a little more competitive but your service is definitely on the premium level, thanks!"

Industry: Business Directory

"Thank you for your support. Very fast and smooth. "

Industry: Cargo Airline

"Excellent follow up. Responsive. "

Industry: Banking

"I've found the Support Warehouse staff to be prompt, courteous and to deliver what was promised. The technical expertise is spot on as well. Could not be more happy!"

Industry: Library

"Any of the staff that I have had contact with through emails or phone calls have been pleasant, courteous, patient and helpful. Thankyou!!!"

Industry: Banking

"My experience has been fine. They get quotes back to me on time and I usually don't have to do too much follow up. "

Industry: International hotel chain

"Support Warehouse has always been helpful and timely in getting me the quotes I need to keep my support in place."

Industry: Publishing

"Thank you for the great service!"

Industry: Fresh food distribution

"Effective and seamless processes. Easy to contact. Value for Money."

Industry: Education

"Service and support have been great. Thank you for the support!!"

Industry: Global Logistics

"Helpful, informative and provides a cost effective service."

Industry: Storage & Distribution

"No issues with HPE support services or Support Warehouse!"

Industry: National Association

"Fast response. Very helpful to the needs of the customer. Understanding and great communications during time of distress."

"Pretty amazing that I got the certificates without payment! I find it refreshing and an exemplary practice. Uncommon in the world of business to encounter trust and good faith"

Industry: Michael at O’Donneel & Naccarato, structural engin

"HP products have been great; keep up the good work!"

Industry: Manufacturing