Safeguarding your IT assets since 2005,
ensuring business continuity​

We are the #1 warranty service partner.

OEM authorized, serving 10,000+ companies by providing comprehensive, customer-focused warranty and renewal management.

Focused Expertise

With our singular focus on the maintenance of warranty contracts, deep industry knowledge and our network of approved OEM resources, we keep your IT infrastructure well protected.

Trusted & Reliable Partner

One of the world's largest OEM authorized warranty service partners with 10,000+ clients globally.

End-to-End Support

We take the weight off your shoulders by tracking and monitoring your assets - across locations, departments and multiple OEM’s providing you a single overview.

Having worked with Support Warehouse for almost 10 years, I can vouch for their HP support contract renewal service. They provide a personal, responsive and flexible service. The process is light touch and the support packages are genuine HP support.

Phil Le Brun
ICT Infrastructure and Operations Manager at Bedell Cristin Services Limited​

Brands we support

Business continuity made simple!

Keeping your IT assets and data center running at peak performance takes time and resources keeping you from strategic initiatives.

Let us take the complexity out of the equation by safeguarding your IT assets. With almost two decades of expertise in renewing and extending expired OEM warranty maintenance contracts, we have you covered!

Our comprehensive system includes OEM warranty renewal reminder services with built-in Pre-Expiry & Expiry Notice & extended warranty options.

We protect your mission-critical IT hardware, manage unexpected downtime and ensure seamless data center operations, so you can focus on what matters most – your IT uptime.

Protect your business and gain control of your IT infrastructure!

Server engineer with a tablet making checks to a server with many network optical fiber cables

Picture this...

You’re just about to go live on a critical business application, and you realize that a key server goes down. Imagine the stress of trying to get in touch with your OEM without having the appropriate service level and coverage!

With Support Warehouse’s comprehensive IT asset maintenance coverage, you can be rest assured your critical IT infrastructure is covered with the right OEM services.

Consider us your secret weapon for your IT asset warranty coverage. With our end-to-end support, our team of experts will keep a check on your IT infrastructure, so it keeps your business running seamlessly without surprises.

Global support and expertise you can count on!

At Support Warehouse, we’re focused on empowering you with the best in class OEM services support, so unexpected failures don’t throw you off track no matter if you operate on a single-OEM or use multiple OEM’s.

As one of the world’s largest re-sellers of OEM technical support services, we’re well equipped to address your end-to-end IT asset maintenance needs.

We specialize in management of complex contracts, processes and IT systems to simplify contract management, ensure transparency and significantly reduce workload. Our mission is to equip you with tailor-made service agreements to cover your critical IT hardware and software infrastructure optimally. With a wide global network and customer base, deep industry knowledge & superior customer service, we’re the gold standard in warranty lifecycle management.

10,000+
Customers

10+
OEM Partners

25+
Countries

16+ years Experience

10,000+
Customers

10+
OEM Partners

25+
Countries

16+ years Experience

Support Warehouse vs. Alternatives

What You Need to Know about OEM, Third-Party Maintenance (TPM), and Value-Added Reseller (VAR).

warranty breakdown table

Support Warehouse

OEM

Third-Party Maintenance

Value-Added Reseller

Focus

Service-only focus.
Delivering seamless OEM support services. No hardware sales.

New Hardware Sales, bundling maintenance services along with the product.

Offers homegrown support solution.

New Hardware Sales, bundling maintenance services along with the product.

Coverage

Optimal coverage for your single/multi OEM support needs.

Single brand.

Not OEM authorized. No firmware & patch management.

OEM Products & services reseller.

Service

Gold standard trained and authorized in OEM proactive renewal service, contract management & asset tracking.

Own services, restricted to their brand.

No access to authorized OEM support or original OEM components.

Redirects to the OEM.

Customizable Plans

Vendors

Multiple OEMs /
OEM Authorized

Single brand

Multiple Vendors /
Not OEM Authorized

Per OEM authorization

The most dependable solution for all your IT asset maintenance needs.

As one of the leading global experts in single and multi-vendor OEM support services, we highly recommend our clients adopt the OEM support route.

Embrace a one-stop solution for all your IT service agreement needs with Support Warehouse. We work with clients of different sizes and industry segments with a sole focus on services maintenance support, no hardware sales. No more need to get lost in dealing with multiple parties – VARs, OEMs etc.

Hotline Support Service. Male call center operator in headset working with laptop

As one of the leading global experts in single and multi-vendor OEM support services, we highly recommend our clients adopt the OEM support route.

Embrace a one-stop solution for all your IT service agreement needs with Support Warehouse. We work with clients of different sizes and industry segments with a sole focus on services maintenance support, no hardware sales. No more need to get lost in dealing with multiple parties – VARs, OEMs etc.

Make the most of your IT budget with OEM support services.

Here are a few critical considerations to support your decision of selecting OEM support services:

  1. OEM support is the highest tier of support you can access. You get access to OEM inventory, latest replacement parts, software updates and the most experienced support personnel.
  2. At Support Warehouse you are assigned a single point of contact to seamlessly liaise with the multiple OEM’s in your data center environment and ensure the required support outcomes are achieved.
    Besides this we monitor all your renewal agreements, assuring your business remains well protected.
  3. You get access to simplified invoicing, and consistent service levels. Hassle-free paperwork and the service levels you expect are just some of the outcomes you can expect.
  4. An OEM services support partner takes on the coordination of replacement logistics with suppliers and ensures component or part availability, especially when critical IT equipment fails. A third-party provider often lacks this option.
  5. OEM support comes with an extensive service and a deep understanding of IT equipment. We are an extended team that is committed to your success! Our sole aim is to lessen your workload and protect your mission-critical equipment.

Protecting your IT assets is our priority!

As a trusted partner, you can count on us to serve you as a single point of contact for all your equipment maintenance needs.

You can offload the rigor of day-to-day administration of service contracts to us. Let us handle all the tedious workload so you address what’s pivotal to your business!

Simplify Your Maintenance Contracts

Take the next step - learn more about how Support Warehouse help you manage your contracts and warranties.
learn more

Contact Us

Any questions? Just get in touch with the team.

Request a Quote

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