HPE Customer Asset Program

What is the HPE customer asset program (CAP)?

The HPE Customer Asset Program (CAP) provides an audit of your IT environment and the support status of each item of hardware is established. We can then tailor the HPE support to your specific requirements.

Hewlett Packard Enterprise logo
Hewlett Packard Enterprise Logo
Server hub

HPE Asset Discover Tool

HPE Asset Tool scans your network using Simple Network Management Protocol (SNMP) for discovery, in combination with Windows Management Instrumentation (WMI) and NetBIOS. The tool will search for all assets (including Multi-Vendor Hardware and Software) and then sends a discovery report to HPE for analysis. After collating all information, HPE will generate your full report which identifies areas of risk and improvement.

Feature summary:

Network discovery and data collection using industry standard protocols including: SNMP, WMI, SSH, NetBIOS, REST and more…

Automatic device classification (server, router, switch, workstation, printer…) 

Multi-vendor device support including hardware and software details 

Remote login feature collects detailed information from Unix, Linux, and older Windows systems (Windows 2000 and NT 4.0) 

Device grouping classifies device lists according to organizational definitions 

Configurable file collection for HPE switches and Cisco routers and switches 

Scheduling features allow you to set the time of day for the discovery

Installation in less than 1hr (in most cases)

Find out more

To find out more about the HPE CAP, call your Support Warehouse Account Manager. They will be able to discuss the suitability of the service for your enterprise and to begin the process of providing a quotation.

FAQs

Support Warehouse & Hewlett Packard Enterprise

We are an HPE partner, and the official HPE Renewal Reminder Service for HPE Technical Services in the UK, the US, Canada, Ireland, France, the Netherlands, Belgium, Denmark, Norway, Sweden, Austria, Poland and South Africa.

Support Warehouse is the official HPE Renewal Reminder Service to remind customers when their support is expiring. When HPE’s systems indicate that support has not been renewed on a specific item of hardware, Support Warehouse send a renewal reminder by email. A Support Warehouse Account Manager will also attempt to call you to discuss the applicable support renewal options or to update the details relating to the item of hardware on HPE’s systems.

HPE have appointed Support Warehouse, a global HPE Partner, to carry out their renewal reminder service.

We are an HPE partner, and the official HPE Renewal Reminder Service for HPE Technical Services in the UK, the US, Canada, Ireland, France, the Netherlands, Belgium, Denmark, Norway, Sweden, Austria, Poland and South Africa.

Support Warehouse is the official HPE Renewal Reminder Service to remind customers when their support is expiring. When HPE’s systems indicate that support has not been renewed on a specific item of hardware, Support Warehouse send a renewal reminder by email. A Support Warehouse Account Manager will also attempt to call you to discuss the applicable support renewal options or to update the details relating to the item of hardware on HPE’s systems.

HPE have appointed Support Warehouse, a global HPE Partner, to carry out their renewal reminder service.

Contact Us

Any questions? Just get in touch with the team.

Request a Quote

Provide your asset information and we can prepare a quote.