HPE Datacenter Care provides the highest level of infrastructure availability and can also improve performance and optimise resource usage.

Each Datacenter Care Contract is completely tailored to the needs of the individual customer and is designed to enable your IT team to focus on other activities. Datacenter Care offers a wide selection of proactive deliverables from supporting individual devices to infrastructure automation with high availability levels when used with the HPE support automation and monitoring tools.

Datacenter Care covers your entire IT environment under one Contract giving you:

The HPE Mission Critical Support Center is manned by expertly skilled HPE engineers in the local country who will own problems end-to-end, whether it is critical hardware or software incidents. HPE experts will provide problem diagnosis and support, and work closely with other HPE specialists when required.

To find out more about HPE Datacenter Care, call your Support Warehouse Account Manager. They will be able to discuss the suitability of the service for your enterprise and to begin the process of providing a quotation.

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HPE Support Center

Allows access to HPE's knowledge database, download software updates and track support calls through to completion.

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Ad Hoc Technical Services

HPE offer a range of ad hoc services to provide technical assistance with specific projects.

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HPE Proactive Monitoring & Automation Software - IRS

Allows customers' technology to ‘call home', avoiding the need to log a case over the phone

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