Original Equipment Manufacturer
Third-party Maintenance provider
Only sells original warranties and services from manufacturers. We don’t sell hardware.
New Hardware Sales, bundling maintenance service along with the product
Offers homegrown support solutions
New hardware sales, bundling maintenance service along with the product
Only sells original warranties and services from manufacturers. We don’t sell hardware.
Not OEM authorised. No firmware and patch management.
OEM products and services reseller.
Gold standard trained and authorised in OEM proactive renewal service, contract management and asset tracking
Own services, restricted to their brand
No access to authorised OEM support or original OEM components
Vendors and brands they manage
Multiple OEMs/ OEM authorised
Multiple vendors/ not OEM authorised
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